The Balanced Club
FAQ
Is membership really free?
Yes, signing up and creating your member account is 100% free with no commitment.
What is The Balanced Club?
A space to connect around an active, balanced everyday life.
What are the benefits of becoming a member?
As a member, you get full access to our event calendar, can book your spots, and receive early-bird updates on upcoming events.
How do I cancel my membership?
You can deactivate or delete your account at any time directly from your profile settings.
How do I become a member?
Simply click on the “Become a Member” button and fill out the quick registration form. Your membership is immediate, and you can start booking activities right away!
How do I know if an event is paid or free?
The price (or the word “Free”) is clearly displayed on the event page before you confirm your registration.
How do I sign up for an activity?
Log into your member area, select the activity from the calendar, and click “Book” or “Register.”
I can no longer attend, how do I cancel? What is the deadline?
You can cancel your reservation directly through your member dashboard. Please cancel at least 72 hours before the event starts so another member can take your spot.
What is the refund policy for paid events?
Cancellations for paid sessions are fully refunded if made at least 72 hours before the scheduled time. Cancellations made after this window are non-refundable.
What happens if there is bad weather for outdoor activities?
In case of severe or dangerous weather conditions (heavy storms, extreme heatwaves), outdoor events will be canceled or postponed. You will be notified via email or SMS at least 1 day in advance.
Where do your activities take place?
Currently, our activities are mainly held in Paris and the Paris region (Île-de-France). However, we are planning to expand to new locations very soon! Stay tuned for updates in our newsletter.
Do I need a medical certificate?
A medical certificate is not mandatory, but we highly recommend consulting your doctor, especially if you are recovering from an injury or are pregnant.
Do I need to bring my own equipment?
All specific information regarding the activity—such as the exact meeting point, starting time, gear required, and intensity level—will be fully detailed directly on the event’s information page.
